We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If your item was a gift, you’ll also need the receipt or proof of purchase. 

To start a return, you can contact us here. Please note that returns will need to be assessed prior to approval.  

If your return is accepted, we will give you instructions on how and where to send your package; you will be responsible for insured return shipping costs. Items sent back to us without first requesting a return will not be accepted. 

You can always contact me for any return or exchange question here. 

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that I can evaluate the issue and make it right.

 

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), any personalized item, or memorial items. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we will not accept returns on sale items or gift cards.

 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please follow the same process listed above for returns when considering an exchange. 

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us here. Please note this is regarding a refund inquiry in the subject line.